Privacy Policy
PenchSafari.com is owned and managed by Jungle Safari India, a private travel assistance agency. We respect the privacy of visitors and customers and are committed to handling personal information responsibly.
This Privacy Policy describes how Jungle Safari India collects, uses, shares, and protects the personal information shared by visitors and customers.
The policy applies to all individuals (users/customers) who purchase or plan to purchase our services (Tour Packages/Wildlife Safaris) via our website penchsafari.com or through any of our offline channels, such as call centers and offices (together referred to as "Sales Channels").
For clarity, the terms "you" or "your" refer to the user, while "we", "our", or "us" refer to Jungle Safari India, which owns and manages penchsafari.com.
This policy is applicable to everyone who accesses our website penchsafari.com (a registered domain of Jungle Safari India), reaches out through email or phone, or visits our sales channels for bookings, queries, or calls.
This Privacy Policy does not extend to third-party websites, apps, or mobile sites, even if they are linked with our site penchsafari.com (a registered domain of Jungle Safari India). Since third parties may have different privacy practices, we advise you to go through their policies carefully before interacting with them.
This Privacy Policy forms an essential part of your User Agreement with penchsafari.com (a registered domain of Jungle Safari India). Any capitalized terms used here but not specifically defined shall carry the same meaning as described in the User Agreement.
Types Of Information We Collect & Legal
Obligations
We collect various kinds of information, and they are listed below. We use this information to provide the services that are listed on the website. It can also be used to comply with legal requirements and fulfill obligations toward third parties, as mentioned in the User Agreement.
"Personal Information" means the details that our guests share when they register on the website penchsafari.com (a registered domain of Jungle Safari India), or reach us via email, phone calls, or visits to our Sales Channels.
This includes your identity details such as name, gender, profile photo, and contact details like phone number, postal address, email, or fax. For making the bookings, we can also collect the banking/payment details (credit/debit card information, billing details, payment history, etc.) if the guests share them with us.
This information is only used for lawful purposes. By using penchsafari.com (a registered domain of Jungle Safari India), you allow us to use this information and share it with our business service providers, so that bookings can take place. If you don’t allow us to share this information or request to deletion of this information, then we may not be able to offer our booking services for safaris, hotels, or tour packages. We do not disclose details like PAN, Passport, or Aadhaar without consent unless required by law, court order, or investigation.
Why We Collect Personal Information
- To respond to safari, hotel, and tour package enquiries.
- To process booking requests and visitor details.
- To coordinate with hotels, safari service providers, transport partners, and relevant authorities.
- To send booking confirmations, updates, receipts, and service-related communication.
- To improve website experience, customer support, and service quality.
- To comply with legal, tax, payment, accounting, and regulatory requirements.
How We Use Your Personal Information
When you make a booking, we use your personal and payment details (such as cardholder name, encrypted card number, expiry date, wallet/bank details) as per RBI guidelines to process the transaction. This may be presented back to you at the time of booking for smooth confirmation.
Marketing Promotions, Research, and Programs:
As a registered user, our customers may occasionally receive updates from Jungle Safari India about the latest discounts or the special deals that might be exclusive to you.
How Long Does the Personal Information Get Stored With Us
penchsafari.com (a registered domain of Jungle Safari India) stores the personal or any kind of information of the guests on the servers as long as it is necessary to make the bookings or purposes listed in this policy. Sometimes, the information is retained for a longer period of time to comply with legal, tax, or regulatory obligations.
Cookies
Like many reputable companies, penchsafari.com (a registered domain of Jungle Safari India) uses cookies to improve and personalize the experience of customers on our site. Cookies help us to understand your preferences and the way you use the website. This information helps us to make a user-friendly interface and provide the advertisements according to your needs. By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy.
Sharing of Your Personal Information
In order to process and complete the bookings that you request from us, penchsafari.com (a registered domain of Jungle Safari India) may need to share your personal information with various service providers and partners. These may include hotels, safari operators, airlines, railways, cab services, bus operators, and other travel-related suppliers. It is important to share this information so that your reservations, tickets, and other bookings will be confirmed. Please note that Jungle Safari India takes great care to ensure this information is handled responsibly, but the privacy policy of our business providers can be different from ours. Therefore, we strongly advise our guests to carefully review the privacy policies of the respective service providers before choosing to use their services.
Protection of Your Personal Information
All transactions on penchsafari.com (a registered domain of Jungle Safari India) are protected under RBI directives. We employ strict security practices to prevent loss, misuse, or unauthorized access to your data. Once in our possession, your information is safeguarded under strict protocols.
Eligibility To Transact with Us
Individuals who are 18 years of age or older are eligible to use and transact on penchsafari.com. By making a booking or transaction, users confirm that they are legally competent and provide their consent for the collection, use, and processing of their personal information as mentioned in this privacy policy of Jungle Safari India.
Your Privacy Choices and Requests
Users may contact us to request access, correction, updating, or deletion of their personal information, subject to booking requirements, legal obligations, tax records, payment records, and applicable regulatory requirements.
For privacy-related requests, users can contact us at penchsafari360@gmail.com.
Amendments Of The Privacy Policy
We reserve the complete right to revise, update, or make changes to this Privacy Policy at any time. Such modifications may be required due to changes in legal regulations, business requirements, and technological advancements. Whenever we make the updates, the revised privacy policy is posted on the website, so you can read it and remain informed.
If our customers have any kinds of questions, doubts, or concerns related to this Privacy Policy, then you can contact us at contact@junglesafariindia.in . We will be more than happy to respond to and resolve your queries responsibly.