Pench Safari Booking Terms and Conditions

These terms and conditions apply to safari bookings, accommodation, tour packages and related travel services arranged through Jungle Safari India. Please review the applicable inclusions, payment conditions and cancellation rules before confirming your booking.

1. Pench Safari Booking and Permit Terms

• Safari permits are subject to availability and approval under the applicable Forest Department booking system. Submitting a booking request does not by itself guarantee permit issuance.
• Safari dates, entry gates, safari slots, visitor details and other permit information are subject to the details submitted and the rules applicable to the selected safari.
• Safari permits may be non-transferable and non-refundable after issuance. Cancellation, modification and refund eligibility depend on the applicable Forest Department rules and the confirmed booking policy. Please review our Cancellation and Refund Policy.
• Wildlife sightings, including tiger sightings, are not guaranteed. Sightings depend on natural animal movement, season, weather, safari route and other environmental conditions.
• We may assist with safari booking formalities where this service is included in your confirmed booking. Government permit charges and our service or facilitation charges, if applicable, should be shown separately in the quotation or booking confirmation.
• A booking request may remain unconfirmed until the required payment and permit confirmation have been received. Please check your written confirmation before travelling.

2. Payment Terms and Government Fees

• Please make payments only through the payment methods and company payment details officially provided in your quotation, invoice, booking confirmation or authorised payment page. Do not transfer money to an unverified personal account.
• Available payment methods, advance deposits, payment deadlines and balance-payment requirements will be communicated before confirmation. Do not assume that every payment method is available for every booking.
• The booking amount may include accommodation, safari permits, transport, meals, taxes and service or facilitation charges, depending on the package selected. Refer to your written quotation for the actual inclusions and exclusions.
• Government fees, permit charges, applicable taxes or other third-party charges may change under the relevant authority's rules. Any additional amount applicable to your booking should be explained before it is charged, wherever practicable and legally required.
• Our service or facilitation fee, if applicable, is separate from government charges unless the quotation expressly states otherwise. Any service fee and its refund conditions should be disclosed in the booking documents.
• Please retain your payment receipt and booking confirmation for future reference. Contact us promptly if you notice a payment discrepancy.

3. ID Proof, Visitor Details and Safari Entry

• Provide accurate names, ages and identification details for every traveller at the time of booking. Incorrect information may cause permit issues, additional charges or denial of entry under applicable Forest Department rules.
• Travellers must carry the original, valid government-issued identity document required for their booking and applicable entry rules. The document and visitor details should match the permit requirements.
• An ID mismatch, incorrect age, invalid document or difference between the permit and the traveller's details may result in entry being refused by the relevant authority. Refunds, if any, will be governed by the applicable permit rules and booking policy.
• Review our Safari Permit and ID Tips before your visit.

4. Cancellation, Refunds and No-Shows

• Cancellation requests must be submitted through the contact method specified in your booking confirmation. The applicable cancellation timeline and refund calculation will be governed by the confirmed booking terms and our Cancellation and Refund Policy.
• Safari permit charges, hotel cancellation charges, transport charges and service fees may have different refund conditions. The applicable policy should be checked before payment.
• If a traveller does not arrive on time, misses the confirmed safari or hotel check-in, or cannot use a service because of incorrect traveller information, the booking may be treated as a no-show under the relevant supplier's rules. Any refund will depend on the applicable policy.
• Refund processing time may depend on the payment provider, bank, hotel, permit authority and other relevant parties. Any applicable refund timeline will be communicated through the relevant policy or booking correspondence.

5. Hotel Accommodation and Tour Packages

• Room category, meal plan, occupancy, amenities and other inclusions depend on the selected hotel and confirmed package. A base-category room is not guaranteed at every property unless it is expressly included in your booking confirmation. Browse available hotels and resorts near Pench.
• Room upgrades, extra beds, mattresses, additional guests and supplementary meals may incur extra charges and are subject to hotel availability and the property's policies.
• For three-person occupancy, an extra bed or mattress will be provided only where the selected property's occupancy policy permits it and the arrangement is confirmed in writing.
• Hotel check-in and check-out timings vary by property. Please follow the timings stated in your hotel voucher or booking confirmation.
• If the selected hotel becomes unavailable, an alternative property should be offered for your approval before any material change is made to the confirmed accommodation, subject to the booking terms and applicable law.
• Package rates may vary during peak season, public holidays, long weekends, Christmas, New Year and other high-demand dates. Any date-specific surcharge or revised rate should be disclosed in the quotation before booking confirmation.
• Review the inclusions, exclusions and itinerary for your Pench tour package before making payment.

6. Itinerary Changes, Transport and Liability

• Safari schedules, routes, entry permissions and operations may be affected by Forest Department directions, weather, safety concerns or other operational circumstances.
• Any transport, guide, meals or other services included in your package will be described in the booking confirmation. Vehicle type and availability depend on the service booked and the applicable park or supplier rules.
• Travellers must follow instructions issued by authorised forest staff, guides, drivers and accommodation providers. Wildlife areas carry inherent risks; please follow all safety instructions throughout the trip.
• To the extent permitted by applicable law, the company is not responsible for events outside its reasonable control. Nothing in these terms excludes liability that cannot lawfully be excluded, including any applicable statutory rights.
• Please read our Disclaimer for additional information about website content and travel information.

7. Privacy and Personal Information

Traveller information may be used to process enquiries, arrange bookings, submit required permit details and coordinate confirmed services. Personal information should be handled in accordance with our Privacy Policy and applicable law.

8. Contact and Grievance Support

For questions about safari permits, payment, booking changes or cancellation requests, please contact us using the verified details below.

• Business / legal name: [Enter registered legal name]
• Registered address: [Enter registered business address]
• GSTIN / registration number: [Add if applicable]
• Customer support email: [Enter monitored support email]
• Contact number: [Enter verified business phone number]
• Grievance contact: [Enter designated grievance contact and response process]

You can also visit our Contact Us page or browse our Frequently Asked Questions.

9. Updates to These Terms

These terms may be updated when our services, supplier conditions or applicable requirements change. The version applicable to a confirmed booking should be read together with its quotation, booking confirmation and relevant cancellation policy. Any changes will be published on this page with an updated revision date.